Terms of service

Terms of Service

Welcome to The Girls Shop.

By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

Online Store

Our website is operated by The Girls Shop and hosted through Shopify.

By using our website, you agree that you will not use our products, services or website for any unlawful or unauthorised purpose.

We reserve the right to refuse service, cancel orders or restrict access to our website where reasonably necessary, including in cases of suspected fraud, misuse or unlawful activity.

Products

We make every reasonable effort to display our products, descriptions, colours, images and information as accurately as possible.

However, colours and appearance may vary slightly depending on lighting, photography and the screen or device being used.

Product availability is subject to change without notice.

We reserve the right to discontinue or limit quantities of products at any time.

Pricing

All prices displayed on our website are shown in the currency selected on the website or at checkout.

Prices may change at any time without notice.

Any discounts, promotional offers or discount codes are subject to their individual conditions and may be changed or withdrawn at any time unless otherwise stated.

Orders

Once an order has been placed, you will receive an order confirmation using the contact information provided at checkout.

We reserve the right to cancel or refuse an order where reasonably necessary, including where:

A product is unavailable
Incorrect pricing or product information has been displayed
Payment cannot be processed
We reasonably suspect fraudulent or unauthorised activity
An order cannot reasonably be fulfilled

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your:

Name
Email address
Delivery address
Billing information
Any other information required to process your order

The Girls Shop is not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

Shipping and Delivery

Shipping times provided on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including postal or courier delays.

Please refer to our Shipping Policy for further information regarding shipping, delivery and order processing.

Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Our change-of-mind return policy does not limit any rights you may have under the Australian Consumer Law.

Intellectual Property

All website content, including our branding, logos, text, graphics, photographs, product images and other original content, remains the property of The Girls Shop or the relevant rights holder.

Content from our website may not be copied, reproduced, distributed or used for commercial purposes without permission.

Third-Party Services

Our website may use or provide access to third-party services, including Shopify, payment providers, delivery providers and other technology services.

We are not responsible for the independent terms, practices or content of third-party websites or services.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Our store is hosted by Shopify, which may process information when customers visit or interact with our store in order to provide its services. Shopify recommends stores disclose this relationship within their privacy and terms information. (Shopify Help Center)

Limitation of Liability

To the maximum extent permitted by law, The Girls Shop will not be responsible for indirect or consequential loss resulting from your use of our website or products.

Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded under Australian law.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing contained in these Terms of Service is intended to exclude or limit any rights or remedies available to customers under the Australian Consumer Law.

Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on our website. Continued use of the website following an update constitutes acceptance of the updated terms, to the extent permitted by law.